Digital Freight Forwarding Software for Freight Forwarders
Velocity helps freight forwarders centralize rate management, freight quoting, booking handoff, shipment visibility, and CRM / TMS integration, so teams can sell faster and run operations with fewer manual steps.
VALUE PROPOSITION
Benefits of Using Velocity
Win More Opportunities
Accelerate responses with real-time quotes and smart routing options. Close more deals with tools designed to drive conversions.
Improve Retention
Leverage a fully digital flow with complete customer visibility and AI-powered engagement tools to drive repeat business.
Integration with CRM
Integrate seamlessly with your CRM and bring all your data. Close deals faster with intelligent suggestions and historical context.
Holistic Lead Overview
Track every lead movement from quote to booking in one view. Use smart dashboards and nudges to stay on top of every opportunity.
Reduce Cost to Serve
Cut operational overhead by minimizing manual emails and tasks. Collaborate effortlessly via integrated systems.
Maintain Data Sanity
Ensure clean, consistent, and up-to-date data with real-time sync across your TMS. Eliminate duplicate entries and reduce human error.
Manage Exceptions
Manage delays, re-routes, and documentation issues faster using centralized case tracking and automated alerts.
Customer Satisfaction
Deliver proactive service with milestone tracking, real-time updates, and seamless document sharing, all from one dashboard.
Reduce Waiting Time
Give your customers instant quotes and 24/7 access to bookings, eliminating delays caused by manual responses.
Tailored Quotes
Generate personalized quotes and share branded PDFs in seconds, empowering customers to make quick, informed decisions.
Real-Time Updates
Keep customers in the loop with live shipment tracking and milestone notifications, ensuring transparency and peace of mind.
Trusted Provider
Build long-term trust by offering reliable, cost-effective service that consistently meets customer expectations.
All Quotes in Single View
Upload and access all your spot, contract, and historical rates in one unified dashboard, organized and ready for quick quoting.
Ease of Procurement
Seamlessly connect via API or onboard providers to upload rates. Manage all your sourcing from a single platform.
Door to Door Rates
Fill in missing local and drayage charges using our agent network. Let the AI recommend optimal rate combinations.
Network Benefits
Leverage network-published rates or contribute your own to expand reach across modes, regions, and trade lanes.
SINGLE VIEW FOR ALL YOUR RATES
Rate Management System
Eliminate spreadsheets by centralizing buy rates and sell rates, surcharges, and charge normalization across trade lanes, so every quote pulls from consistent, versioned rate logic
- Upload carrier contracts and spot rates
- Share updated pricing with your global teams
- Integrate with TMS, CRMs, and APIs
FROM 24HRS TO 2 SECS - QUOTE SMARTER, CLOSE FASTER
Quote Management System
Simplify and speed up your quoting process. Create spot quotes in seconds using lane templates, standardized charges, and margin rules, then track quote versions, approvals, and customer feedback in one thread.
- Create, customize, and share quotes instantly
- Track quote approvals and conversations
- Built-in margin controls and templates
OPTIMIZE SALES EFFORTS BY UP TO 40%
Digital Freight Portal
Offer a branded digital freight portal for online freight booking requests, document exchange, and shipment tracking, so customers self-serve updates without chasing your team.
- Empower self-service bookings
- Keep customers updated automatically
- Reduce calls and emails for shipment status
ZERO TAB-HOPING
Operations Tower (Shipment Visibility & Exception Management)
Get a live view of shipments, exceptions, owner actions, and next steps—so ops teams manage by priority, not inbox volume.
- Assign tasks and milestones across teams
- Centralize shipment communication
- Integrate with your existing TMS and CRMs
IMPROVE RETENTION AND REDUCE CHURN BY 30%
TMS Integration
Connect Velocity to your TMS to sync bookings, references, documents, milestones, and shipment status updates, so sales and ops share consistent execution data.
- Sync bookings + shipment references
- Sync documents (confirmations, invoices, packing lists where relevant)
- Sync milestones + status updates for visibility and reporting
RATES AVAILABLE
SHIPMENTS PROCESSED
REGISTERED CUSTOMERS
Frequently Asked Questions about Freight Forwarding Software
Freight forwarding software helps forwarders manage rates, quotes, bookings, documents, and shipment milestones in one workflow, reducing manual handoffs between sales, pricing, and operations.
It centralizes buy/sell rates, standardizes charges, and applies margin rules so teams can generate consistent quotes without searching spreadsheets or old emails.
A digital freight portal gives customers one place for quote review, booking requests, documents, and tracking, reducing status emails and improving customer experience.
Yes. CRM integration aligns leads/opportunities with quote and booking status, while TMS integration syncs bookings, documents, and milestones so execution data stays consistent.