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VelocityOS Moving Company Software For International Relocations

Bring moving estimates, service details, documents and move coordination into a connected workflow. See how VelocityOS can fit your survey, sales and operations processes in a demonstration using your own move scenario.

Go Global
Go Global with Local Experts
Boost
Boost Customer Satisfaction
Save Costs
Save Costs and Increase Revenue

Quick Overview


VelocityOS supports relocation teams working across pricing, quoting, customer communication and move operations. The right configuration depends on the services you sell, the information gathered during surveys and the systems your team already uses. In a product demonstration, follow one move from survey findings to an estimate, then check how a change in inventory, access or requested services is reviewed and passed to the coordinator.


A consistent move record begins with a clear survey. Download the pre-move survey and inventory template to identify the household goods, access requirements, requested services and open questions your team would need to carry into an estimate. In a VelocityOS demo, use a completed example to review the proposed handoff for your workflow.


Test A Survey-To-Estimate Workflow


Bring an example move with an initial inventory, access notes and at least one change after the first estimate. Ask to see how the proposed VelocityOS setup handles each step.


StageWhat to show in the demoWhat the buyer should verify
Survey intakeMove details, inventory basis, access and requested servicesWhich fields are captured, required or still unconfirmed?
Estimate preparationCharges, assumptions, inclusions and exclusionsCan the estimator trace the price back to the recorded scope?
Scope changeA revised inventory, date or access requirementWhat changes in the estimate, and is the earlier version retained?
AcceptanceThe version and services the customer acceptsWhich details become the working scope for operations?
Move handoffThe record received by the coordinatorAre outstanding questions and special instructions visible to the owner?

Example output to inspect: a customer-ready estimate showing the surveyed inventory basis, selected services, stated assumptions, excluded work and a version identifier. Then inspect the related internal move record to confirm that the coordinator sees the accepted scope and any unresolved items. Ask the team to demonstrate these outputs in the configuration being proposed for your business.

VALUE PROPOSITION

Benefits of Using Velocity

Manage buy rates, sell rates, spot quotes, rate sheets, surcharges, quote versions, bookings, shipping documents, and shipment milestones with one system of record for sales, pricing, and operations.
Opportunity

Win More Opportunities

Accelerate responses with real-time quotes and smart routing options. Close more deals with tools designed to drive conversions.

Retention

Improve Retention

Leverage a fully digital flow with complete customer visibility and AI-powered engagement tools to drive repeat business.

CRM

Integration with CRM

Integrate seamlessly with your CRM and bring all your data. Close deals faster with intelligent suggestions and historical context.

View

Holistic Lead Overview

Track every lead movement from quote to booking in one view. Use smart dashboards and nudges to stay on top of every opportunity.

Cost

Reduce Cost to Serve

Cut operational overhead by minimizing manual emails and tasks. Collaborate effortlessly via integrated systems.

Data

Maintain Data Sanity

Ensure clean, consistent, and up-to-date data with real-time sync across your TMS. Eliminate duplicate entries and reduce human error.

Exception

Manage Exceptions

Manage delays, re-routes, and documentation issues faster using centralized case tracking and automated alerts.

Customer Satisfaction

Customer Satisfaction

Deliver proactive service with milestone tracking, real-time updates, and seamless document sharing, all from one dashboard.

Reduce Time

Reduce Waiting Time

Give your customers instant quotes and 24/7 access to bookings, eliminating delays caused by manual responses.

Quotes

Tailored Quotes

Generate personalized quotes and share branded PDFs in seconds, empowering customers to make quick, informed decisions.

Updates

Real-Time Updates

Keep customers in the loop with live shipment tracking and milestone notifications, ensuring transparency and peace of mind.

Trusted Provider

Trusted Provider

Build long-term trust by offering reliable, cost-effective service that consistently meets customer expectations.

All Quotes

All Quotes in Single View

Upload and access all your spot, contract, and historical rates in one unified dashboard, organized and ready for quick quoting.

Ease of Procurement

Seamlessly connect via API or onboard providers to upload rates. Manage all your sourcing from a single platform.

Door to Door

Door to Door Rates

Fill in missing local and drayage charges using our agent network. Let the AI recommend optimal rate combinations.

Network

Network Benefits

Leverage network-published rates or contribute your own to expand reach across modes, regions, and trade lanes.

Rate Management

SINGLE VIEW FOR ALL YOUR RATES

Moving Rate Management for Household Goods Relocations

Centralize relocation tariffs, agent rates, accessorials (packing, stairs, shuttle, long carry), and origin/destination service charges, so every estimate is consistent and margin-controlled.

  • Manage tariffs, agent rates, and service catalogs in one place
  • Generate door-to-door relocation pricing (origin + linehaul + destination)
  • Apply pricing rules for packing, storage, and special items
Quote Management

FROM 24HRS TO 2 SECS - QUOTE SMARTER, CLOSE FASTER

Moving Estimate & Quote Management

Power up your offering with our multi-modal quote engine. Configure custom contracts, segment pricing by customer type, and share polished quote PDFs, all in seconds.

  • Build standardized moving estimates (HHG, corporate, international)
  • Add packing options, storage-in-transit, and valuation/insurance line items
  • Send customer-ready relocation proposals with clear inclusions/exclusions
Digital Freight Portal

OPTIMIZE SALES EFFORTS BY UP TO 40%

Customer Relocation Portal

Bring estimates, bookings, documents, and move updates together in one branded relocation portal.

  • Approve estimates and confirm move details online
  • Share documents (inventory, packing lists, authorizations) securel
  • Track key milestones with ETA updates and exception notifications
Operating Command Center

ZERO TAB-HOPING

Move Operations Control Tower

Get a live snapshot of your shipments, team actions and exceptions. No more toggling between tabs or chasing updates.

  • Centralized view of every move: booked, packed, in transit, customs, delivered
  • Exception management for delays, missing docs, holds, re-delivery
  • Collaboration for coordinators, agents, and customer updates
CRM

REDUCE RESPONSE TIME BY 60%

CRM

Seamlessly integrate with your existing systems to unify leads, quotes, and bookings, fueling faster go-to-market execution.

  • Moving and relocation CRM workflows with smart lead and task management
  • Custom dashboards for forecasting & pipeline visibility
  • Holistic view across quotes, opportunities & bookings

500000 +

RATES AVAILABLE

100000 +

SHIPMENTS PROCESSED

300000 +

REGISTERED CUSTOMERS

Built for Household Goods Moving and Corporate Relocation Workflows


Velocity helps relocation teams run end-to-end household goods moves with the structure and visibility you need to manage complex requirements across origin, transit, and destination. Standardize how you estimate, book, and execute relocations hile keeping move coordinators, agents, and customers aligned in one operational flow.


What This Supports for Relocation Companies:


  • Corporate Relocation Management: manage transferee moves with consistent processes, approvals, and status updates
  • Household Goods International Moving: coordinate international HHG moves with clear milestones, documents, and handoffs
  • Move Coordinator Workflow: keep coordinators on-task with a single view of each move from estimate to delivery
  • Origin and Destination Services: plan and track packing, pickup, customs-related steps (where applicable), delivery, and destination support
  • Packing, Storage-in-Transit: include packing options and SIT as part of the estimate and execution workflow
  • Agent Network Coordination: collaborate with origin/destination partners using shared move data, milestones, and updates

Frequently Asked Questions About Moving Company Software and Relocation Management

How can we check whether our survey process fits VelocityOS?

Bring your current survey form and a completed example. In the demo, check how inventory, access, dates, services and unconfirmed details would be recorded and passed to the estimator. Confirm any configuration work needed for your process.

What happens when move details change after the first estimate?

Ask to see a revised inventory or service requirement applied to an example job. Check the resulting estimate version, approvals, customer-facing changes and information passed to the move coordinator.

Can VelocityOS work with our existing CRM or operational system?

Review the specific systems and records involved. Confirm which data can move, which system owns each field, what integration or configuration is required and how failed updates would be handled.

What should we bring to a relocation software demo?

Bring a survey form, an estimate with inclusions and exclusions, a scope change, and the move details your coordinator needs after acceptance. These examples make it easier to evaluate the proposed setup against your actual work.

See Your Moving Workflow In VelocityOS

Bring a representative move, your current survey form and an example of an estimate that needed revision. We can use them to review the proposed workflow, identify configuration or integration dependencies and show the records your sales and operations teams would use.

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Velocity is the all-in-one digital operating system built to power smarter, faster global freight forwarding. Tailored for freight forwarders and moving companies, Velocity streamlines quoting, rate management, shipment tracking, CRM, and business intelligence - all through a single, intuitive platform.

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