Choosing a freight rate management system starts with your own rate files, shipment types and pricing rules. Compare providers using the same test scenarios, then assess data handling, charge calculations, integrations and the full cost of implementation.
Choose freight rate management software by testing whether it can turn your source rates into accurate, traceable shipment prices. Compare rate ingestion, transport-mode coverage, surcharge handling, validity, selling rules and integration requirements.
Use this guide’s provider matrix to build a shortlist, its cost checklist to request comparable proposals, and its pilot scenarios to test each system against the same requirements.
A product feature list can help you identify candidates. It does not establish that a system handles your rate files and commercial rules correctly.
This guide is for freight forwarders evaluating a new rate management system or reviewing how pricing connects with their existing software.
A freight rate management system, often called an RMS, turns separate rate sheets, contracts and carrier responses into searchable pricing information.
For a freight forwarder, the core workflow is to:
The important distinction is between storing a rate and calculating a usable price. A base freight rate alone may exclude local charges, fuel adjustments, documentation fees or other amounts needed for the requested service.
Use the same sample shipments and source documents when evaluating each provider. Include a straightforward rate, a complicated surcharge structure, an expired offer and a customer-specific pricing agreement.
| Evaluation area | What to compare | What to ask the provider to demonstrate |
|---|---|---|
| Transport modes | Air, FCL, LCL, road and courier coverage relevant to your business | Calculate your actual shipment types, including weight breaks, minimum charges and container units |
| Rate ingestion | Spreadsheet imports, document extraction, manual entry and carrier connections | Load one of your files and show mapping, validation and correction of errors |
| Surcharge handling | Included, additional, conditional and date-dependent charges | Compare two offers with different charge names and inclusions without double counting |
| Validity and versions | Effective dates, expiry rules, updates and historical records | Explain which date determines eligibility and what happens to quotes when a rate changes |
| Quoting | Buy/sell separation, markup, margin, approvals and quote output | Generate a customer quote while preserving the underlying cost breakdown |
| Integrations | Connections to your TMS, CRM, carrier sources and customer portal | Show the required data moving between systems, including an unsuccessful update |
| Implementation | Data preparation, configuration, training and support | Provide a scoped plan with responsibilities, acceptance tests and ongoing maintenance |
For every requirement, record whether it is demonstrated, requires configuration, requires additional development, or not confirmed. A feature mentioned on a website is a starting point for evaluation, not a substitute for testing.
Documentation reviewed: 11 September 2026.
The matrix below summarizes selected capabilities described on official provider pages. It is not an exhaustive market ranking or an independent performance test. This guide is published by VelocityOS, which is included in the comparison.
A feature not confirmed in the reviewed documentation should not be interpreted as unavailable. Product packages, connector coverage and implementation scope should be confirmed in writing.
| Provider | Modes and rate ingestion described | Charges, validity and quoting described | Connections and implementation points to confirm |
|---|---|---|---|
| VelocityOS | FCL, LCL, air, road and courier; Excel/CSV imports, contract and spot rates, and API connections | Charge-name normalization, rate validity, version history, customer or route pricing rules, branded quote output | Confirm the specific carrier connections, required modules, data mappings and onboarding scope. VelocityOS rate management features |
| Magaya Rate Management | Air, ocean, rail and road; rate digitization, Digital Contract Exchange and managed rate-data services | Tariff surcharge data, included and future-applicable charges, local-charge rules, margins and multimodal quotes | Documents connectivity with Magaya Supply Chain and other systems. Confirm connector scope, rate-maintenance services and expiry controls. Official product documentation |
| Freightos Rate & Quote | Dedicated air and ocean offerings; air documentation describes managed rates, contract rates and live carrier connections | Air offering describes origin/destination pricing, fees, surcharges, markups, branded quotes and airline eBooking | Confirm purchased modules, carrier coverage, rate-loading arrangements and validity behaviour. TMS integrations are described. Air documentation · Ocean documentation |
| GoFreight | Rate-card ingestion from PDF, Excel and email; contract and spot-rate storage | Contract validity periods, additional charges, customer/lane/service pricing rules, currency conversion and branded quotes | Documents conversion of accepted quotes into shipment records. Confirm mode-specific rating, external integrations and surcharge-update rules. Official rate and quoting documentation |
Shortlist providers based on your requirements rather than counting the number of features in a table. A pricing team handling complex ocean contracts may prioritize different capabilities from a team focused on live air rates or sales-to-operations handoffs.
This example is hypothetical. The carriers, rates and conditions are illustrative, not live offers or customer results.
Assume a forwarder needs a price for one 40-foot dry container on the same port pair. Both offers cover the same agreed service scope, meet the shipment’s requirements and are valid for the relevant sailing.
All amounts are in USD. Documentation is charged once for this single-container booking.
| Cost component | Carrier A | Carrier B |
|---|---|---|
| Base ocean freight | $1,800 | $2,050 |
| Fuel surcharge | $250 additional | Included in base freight |
| Peak-season surcharge | $150 additional | $100 additional |
| Origin terminal handling | $180 | $180 |
| Destination terminal handling | $220 | $220 |
| Documentation | $50 | $50 |
| Total buy cost for the defined scope | $2,650 | $2,600 |
Carrier A’s base rate is $250 lower, but its total buy cost is $50 higher.
The comparison excludes inland transport, customs clearance, duties, taxes, insurance and contingent charges such as storage or demurrage. These exclusions apply equally to both offers.
The system should preserve the original offer while making the calculation understandable:
If Carrier B’s offer expires before the relevant shipment date, it should not remain the preferred option simply because its historical price is lower.
Suppose the forwarder wants a 15% gross margin on the selling price, using Carrier B’s $2,600 buy cost:
Selling price = buy cost ÷ (1 − target margin)
$2,600 ÷ 0.85 = $3,058.82
A 15% markup on cost gives a different result:
$2,600 × 1.15 = $2,990
That produces approximately 13.04% gross margin, not 15%.
Ask each provider to demonstrate the distinction between markup and margin, including overrides and approval rules. For the next stage of the workflow, see how quote management connects pricing data with customer proposals.
Compare a written total-cost proposal for the same scope. A subscription figure alone does not show the cost of preparing rate data, connecting systems or maintaining the setup.
| Cost category | Questions to include in your request |
|---|---|
| Subscription | Is pricing based on users, offices, modules, transactions or another measure? Are there minimum commitments? |
| Onboarding | Are workflow discovery, account setup, permissions and quote templates included? |
| Initial rate loading | Who cleans and maps existing files? Is there a limit on carriers, contracts or formats? |
| Ongoing rate maintenance | Who loads amendments and surcharges? Are managed updates included or charged separately? |
| Integrations | Are connectors standard or custom? Are there setup, API usage or maintenance charges? |
| Training | How many sessions are included? What does training additional offices cost? |
| Support | What hours, languages and response commitments apply? Is premium support additional? |
| Optional capabilities | Are customer portals, analytics, document extraction or approval workflows separate modules? |
| Renewal and exit | What changes at renewal? How can you export rates, quote history and configuration data? |
Use this structure:
First-year cost = subscription + implementation + migration and rate loading + integrations + training + support upgrades + usage charges
Calculate ongoing annual cost separately. Also account for the internal time your pricing and IT teams will spend maintaining the system.
A dedicated RMS can be the right choice when the main problem is finding, maintaining and comparing rates. A broader platform becomes more relevant when the problems extend into quoting, customer communication and operational handoffs.
Product categories overlap. Some dedicated rate systems include sophisticated quoting and integrations, while broader platforms may offer rate-management modules separately.
| Your situation | Approach to evaluate | Main decision point |
|---|---|---|
| Your TMS works well, but pricing depends on spreadsheets | Dedicated RMS connected to the existing TMS | Can the connection remove repeated entry without disrupting operations? |
| Pricing and sales lose information between enquiries and quotes | Rate management with connected quoting and CRM workflows | Can teams retain customer context, pricing decisions and quote status? |
| Customers need self-service quotes and bookings | A platform with customer-portal capabilities | Can customer-specific prices, permissions and booking rules be maintained? |
| Your wider operational system also needs replacement | A broader forwarding suite or TMS programme | Does the project address operations, documents and financial workflows as well as rates? |
| Several offices need common pricing controls | Either approach, with suitable governance | Can you manage shared rates, local exceptions, access rights and approvals? |
Do not assume that buying a broader platform requires replacing your existing TMS. Equally, do not assume an integration will cover every workflow automatically. Review the required data exchanges and ownership when evaluating TMS integration.
Give shortlisted providers the same test pack:
Measure:
Agree on acceptance criteria before the demonstration. For example, every test quote should show the correct charge basis, inclusions, validity and selling calculation.
The strongest shortlist is based on demonstrated fit. Start with the transport modes, rate sources and charge structures your team uses, then test how each provider handles the same shipment scenarios.
Record whether each requirement is demonstrated, needs configuration, requires additional development or remains unconfirmed. Compare the full implementation and ongoing cost for the same scope.
Before deciding, agree on acceptance criteria for calculated totals, validity handling, pricing rules and the handoff to the next system. Choose the setup your team can maintain reliably as rates, customers and service requirements change.
If VelocityOS is on your shortlist, review its rate management features and bring the same sample rates and shipment scenarios you use to assess other providers.
A scoped demonstration should help you confirm the required functionality, carrier connections, integrations and implementation responsibilities.
Compare supported modes, source-rate loading, surcharge treatment, validity controls, selling rules, integration scope and total costs. Ask each provider to demonstrate the same shipments using your own sample rate files.
The best fit depends on your rates, shipment types, team structure and existing systems. Shortlist providers by requirements, then test accuracy, usability, maintenance effort and implementation scope. A feature count alone does not establish suitability.
Pricing depends on the provider and agreed scope. Compare subscription, rate loading, implementation, integrations, training, support and usage charges. Request a written proposal that separates one-time costs from recurring charges and identifies exclusions.
A rate management system focuses on rates and pricing data. A transportation management system focuses on shipment execution and transport operations, although product capabilities can overlap. Check which system owns each step and how required information passes between them.
No. A returned rate may still depend on shipment details, validity, eligibility, included charges and booking conditions. Confirm what the connection returns and which checks or additional costs are needed before using that price in a customer quote.
Test rate imports, different charge structures, expired and revised rates, customer pricing rules and quote handoffs. Compare calculated results with a manually checked benchmark and review how the software handles missing information and failed updates.
