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Control Tower for Your Freight Ops

No more toggling tabs or chasing updates. Manage shipments, team actions, customer updates, and exceptions—all in one streamlined dashboard.

Go Global with Local Experts
Boost Customer Satisfaction
Save Costs and Increase Revenue

VALUE PROPOSITION

Why Use Velocity’s Operation Command Center?

A single source of truth for freight teams to monitor tasks, resolve issues faster, and increase operational agility.
 Manage team actions, shipment statuses, and alerts—without the chaos of scattered tools.

Unified Shipment View

See all details—from route to cargo description, services, sales reps, and routing type—on one clean card.

Real-Time Sync

Sales, operations, customs, and delivery teams stay aligned on every shipment—globally.

Task & Exception Handling

Identify pending actions, escalations, or exceptions and assign ownership instantly.

SINGLE VIEW FOR ALL YOUR RATES

Command Center for Shipments & Tasks

View shipment progress, team workloads, and pending actions in a unified dashboard. Cut through the clutter and drive proactive decisions.

    FROM 24HRS TO 2 SECS - QUOTE SMARTER, CLOSE FASTER

    Exception Management Made Easy

    Resolve problems quickly with automated alerts and team notifications. React in real time, reduce delays, and keep customers informed.

      OPTIMIZE SALES EFFORTS BY UP TO 40%

      Simplify Collaboration Across Teams

      Track who’s doing what, what’s delayed, and where attention is needed. One view. Zero confusion.

        FROM 24HRS TO 2 SECS - QUOTE SMARTER, CLOSE FASTER

        Central Communications Module

        Log internal comments, client interactions, and status updates in a single conversation thread.

          Frequently asked questions

          What is the Ops Command Center used for?

          It’s your freight team’s control tower—monitor live shipments, customer instructions, pending tasks, and exceptions.

          Can I customize views by team or region?

          Yes. Filters allow ops, sales, or agents to view only what’s relevant to them.

          Can I communicate with my team inside the platform?

          Absolutely. Each shipment has a centralized comment thread with tagging and notifications.

          How does it handle time-sensitive exceptions?

          Delays and escalations are flagged in real time with alerts and task assignments.

          Can I integrate this with my existing CRM or TMS?

          Yes. Velocity supports push-pull APIs to sync operations data across your stack.

          Is this mobile-friendly?

          Yes. The Ops Command Center is optimized for desktop and mobile use for on-the-go visibility.

          Can I track shipment readiness and delivery progress?

          Yes. Every shipment card displays real-time readiness, departure, arrival, and delivery details.

          500,000+

          RATES AVAILABLE

          40,000+

          ROUTES TO CHOOSE FROM

          1,000+

          PORTS AROUND THE GLOBE

          Ready to Accelerate Your Freight Operations?

          Take control of your logistics lifecycle - quote, book, track, and manage in one place.

          Velocity color Logo

          Velocity is the all-in-one digital operating system built to power smarter, faster global freight forwarding. Tailored for freight forwarders and moving companies, Velocity streamlines quoting, rate management, shipment tracking, CRM, and business intelligence - all through a single, intuitive platform.

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