VALUE PROPOSITION
See all details—from route to cargo description, services, sales reps, and routing type—on one clean card.
Sales, operations, customs, and delivery teams stay aligned on every shipment—globally.
Identify pending actions, escalations, or exceptions and assign ownership instantly.
The Ops Command Center is your logistics control tower—a single dashboard where teams monitor live shipments, customer instructions, pending tasks, and real-time exceptions across ocean, air, and multimodal freight.
Yes. Flexible filters let ops, sales, branch offices, and overseas agents see only the lanes, customers, or milestones that matter to them.
Absolutely. Each shipment card includes a centralized comment thread with @mentions, file attachments, and instant notifications, so every conversation stays in context.
Delays, holds, or missing documents trigger instant alerts. The system auto-creates tasks, assigns owners, and escalates issues until they’re resolved.
Yes. Velocity exposes push–pull APIs and webhooks so operations data syncs seamlessly with your CRM, TMS, or data warehouse.
Yes. The Ops Command Center is fully responsive—giving on-the-go visibility via any iOS or Android device.
Yes. Every shipment card displays real-time readiness status, departure, arrival, and final delivery milestones, along with predictive ETAs for proactive customer updates.
500,000+
40,000+
1,000+