Velocity helps freight forwarding companies connect rates, quotes, shipments, customer communication, visibility, and operations in one digital freight platform.
Whether you are a traditional forwarder moving away from manual workflows, a digital forwarder improving system connectivity, an NVOCC managing ocean contracts, or a forwarder focused on air and ocean freight, Velocity helps teams reduce manual work and improve control across the freight workflow.
Built for Different Types of Freight Forwarders
Freight forwarding companies do not all operate the same way. Some teams still depend on Excel, email, PDF rate sheets, and manual quote workflows. Others already use digital tools but struggle with disconnected systems, duplicated data, and poor visibility between sales, pricing, operations, and customers.
Velocity’s platform for freight forwarders helps connect commercial, operational, and customer-facing workflows so forwarding teams can work from one connected operating layer.
For Traditional Freight Forwarders
Traditional freight forwarders often manage customer enquiries, rates, quotes, shipment updates, and documents across emails, spreadsheets, carrier portals, and manual files. Velocity helps traditional forwarders move from manual workflows to a connected digital freight platform. With Velocity, traditional forwarders can:
- Reduce Excel-based rate and quote work
- Replace manual quote tracking
- Centralize rate and customer data
- Improve quote speed
- Reduce duplicate data entry
- Manage shipment visibility more consistently
- Give customers a more professional digital experience
- Scale operations without adding unnecessary manual work
For Digital Freight Forwarders
Digital freight forwarders may already use multiple systems, but disconnected tools can still create friction. CRM, TMS, customer portal, tracking, pricing, and reporting workflows often sit in separate environments. Velocity helps digital forwarders connect these workflows across the business. With Velocity, digital freight forwarders can:
- Connect pricing, quoting, CRM, TMS, and operations
- Improve quote-to-book workflows
- Reduce manual handoffs between systems
- Improve shipment visibility
- Give customers better digital access
- Support faster sales and service workflows
- Improve data consistency across teams
- Build a more scalable digital freight operation
For NVOCCs
NVOCCs need strong control over ocean rates, carrier contracts, agent rates, customer tariffs, local charges, sailing schedules, and quote templates. Velocity helps NVOCC teams manage commercial and operational workflows with better structure. With Velocity, NVOCCs can manage:
- Ocean freight rates
- Carrier contracts
- Agent and partner rates
- Customer tariffs
- FCL and LCL pricing
- Surcharges and local charges
- Quote templates
- Sailing schedule workflows
- Shipment visibility
- Customer updates
For Air Freight Forwarders
Air freight forwarding is fast-moving. Teams need to manage urgent quote requests, airline rates, chargeable weight logic, transit options, space availability, and customer updates quickly. Velocity helps air freight forwarders respond faster and coordinate better across pricing, sales, and operations. With Velocity, air freight forwarders can:
- Manage urgent customer enquiries
- Support faster quote creation
- Work with airline rate data
- Apply chargeable weight logic
- Compare transit options
- Coordinate sales and pricing workflows
- Keep customers informed on shipment progress
- Manage exceptions and time-sensitive updates
For Ocean Freight Forwarders
Ocean freight forwarders manage complex pricing and execution workflows across FCL, LCL, carrier contracts, local charges, surcharges, sailing schedules, bookings, and shipment milestones. Velocity helps ocean freight teams connect rate management, quote creation, booking handoff, shipment visibility, and customer communication. With Velocity, ocean freight forwarders can manage:
- FCL and LCL rate workflows
- Carrier and NVOCC rates
- Surcharges and local charges
- Customer-specific pricing
- Quote-to-book handoffs
- Shipment milestones
- Exception follow-ups
- Customer shipment updates
- Multi-office workflow visibility
One Platform for Rates, Quotes, Shipments, and Customers
Velocity connects the workflows that freight forwarding companies usually manage across separate tools.
The platform helps teams manage:
- Customer enquiries
- Rate search and pricing
- Quote creation
- Margin and approval workflows
- CRM and TMS-connected data
- Booking handoffs
- Shipment visibility
- Exception management
- Customer updates
- Digital portal workflows
- Reporting and performance visibility
For customer-facing workflows, Velocity’s digital freight portal helps forwarders support quote requests, shipment updates, document access, and digital communication.
Benefits for Freight Forwarding Companies
Velocity helps freight forwarding companies improve speed, control, and visibility across different business models.
Key benefits include:
- Faster quote response times
- Fewer manual rate and quote errors
- Better margin and pricing control
- Reduced dependency on spreadsheets
- Cleaner CRM and TMS-connected workflows
- Better shipment visibility
- Fewer customer update emails
- More consistent customer communication
- Better operational handoffs
- Stronger control across teams and offices
Who Velocity Is For
Velocity is built for:
- Traditional freight forwarders
- Digital freight forwarders
- NVOCCs
- Air freight forwarders
- Ocean freight forwarders
- Multimodal freight forwarders
- Growing forwarding companies
- Multi-office forwarding teams
- Freight companies moving away from manual workflows
Why Choose Velocity?
Velocity helps freight forwarding companies connect the full workflow from customer enquiry to quote, booking, shipment visibility, customer updates, and operations control.
Instead of managing each workflow in a separate tool, Velocity gives forwarders a connected digital freight platform for sales, pricing, operations, customer service, and management.
Freight Software for Forwarding Companies FAQs
Freight software helps forwarders manage rates, quotes, customers, shipments, visibility, documents, operations, and customer communication in a more structured digital workflow.
Yes. Velocity helps traditional forwarders move away from Excel, email, PDFs, and manual quote workflows toward a connected digital freight platform.
Yes. Velocity helps digital forwarders connect pricing, quoting, CRM, TMS, tracking, customer portal, and operations workflows.
Yes. NVOCCs can use Velocity to manage ocean rates, carrier contracts, agent rates, customer tariffs, quote workflows, sailing schedule workflows, and shipment visibility.
Yes. Velocity can support air freight quote workflows, urgent customer requests, chargeable weight logic, transit option comparison, and customer updates.
Yes. Velocity can support FCL and LCL rate workflows, surcharges, local charges, customer-specific pricing, quote-to-book handoffs, and shipment visibility.